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Salon Policies

Cancellation Policy

💳 A credit card is required to book all appointments at The Studio. All payments are processed securely through Square, a PCI-compliant payment processor. Your payment information is stored securely and never shared with third parties.

💸 All service charges are NON REFUNDABLE

📅 Appointments may be rescheduled up to 24 hours before your appointment. Within 24 hours cancellations will be charged half the quoted price.

⚠️ No-call, no-shows will be charged half the quoted price.

By booking an appointment with The Studio, you agree to these terms and conditions.

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Privacy & Data Protection Policy
Data Collection & Retention

📝 We maintain client records for audit and service history purposes. This includes:

  • Contact information
  • Service history
  • Payment records
  • Product preferences
  • Any relevant health information you provide

🔒 All client data is stored securely and accessed only by authorized staff members. We comply with all relevant data protection regulations.

📅 Client records are retained for a minimum of 7 years as required by state regulations and for business continuity purposes.

Health & Safety

🧴 Upon request we can maintain records of any allergies or sensitivities you disclose to ensure safe service provision.

🧼 All tools and equipment are sanitized according to state board of cosmetology health regulations.

Your Rights

👤 You have the right to:

  • Request access to your personal information
  • Request corrections to your information
  • Opt out of marketing communications

Photography & Social Media

📸 We may take before/after photos for your service record. These will only be shared on social media with your explicit consent.

Changes to This Policy

🔄 We may update this privacy policy from time to time. The latest version will always be available on our website.